Freelance Community Manager
Praytell is a modern communications agency… and we’re shaking things up. Our perspective is this: social media and PR work best when they work together. Take that concept, root it in strategic and creative thinking, and what you have is a digital PR agency that’s doing things differently.
Freelance Community Manager
Praytell is looking for a Freelance Community Manager from November 1 – January 10, 2019 from any location. This is a non-exempt position.
We’re equally committed to our amazing client partners (partners being the key word), weird and wonderful employees and community. Everyday, we come to work excited to service a broad range of industries (from beer to tech) with a diverse spectrum of services from media relations to creative big ideas to paid and analytics. We’re proud to say we have a few badges of honor, including PRWeek’s Best Places to Work (five years running) and two-time Agency of the Year – NBD.
We are an equal opportunity employer. We welcome all human people at our company and do not discriminate. Period. All qualified applicants will receive consideration in accordance with federal law requirements, and because it’s the right thing to do. We also comply with the applicable state and local law governing non-discrimination in employment in every single one of our locations. And we prohibit any form of workplace harassment based on any protected class, because duh.
As a Community Manager you will be:
- Cultivating communities across social media channels for brands on a daily basis by posting content, proactively engaging with audiences and keeping an eye out for engagement opportunities
- Partnering with the day to day account, project management and creative teams to support deliverables to the finish line
- Fielding digital customer service questions
- Assisting the strategy team in reporting and analytics
- Participating in weekly client calls and team meetings
Experience: You have about 1+ year of experience as a community manager under your belt (bonus points if it’s at an agency). You’re proficient in one or more content management tools such as Sprinklr, Hootsuite or Percolate in the past. You’ve got an understanding of good customer service and how to relay it over written text while remaining professional and on-brand.
Excellent Writer: You know AP style is just as important as being creative in writing. You can communicate ideas clearly whether you’re doing it in your voice or a client’s.
Wildly Organized: You’re able to be extremely organized as shown by your ability to meet deadlines and pay attention to details. You’ve got experience working on several projects across multiple clients and a variety of channels all at once with patience.
Positive Attitude: You’re able to stay calm in tight turn arounds and changing needs with a positive attitude. You’re excited to share ideas, big and small, and are excited to learn.
Flexible and Adaptable: You are willing to do whatever it takes to get the job done! You understand that you may be required to work irregular hours, nights and weekends, etc. as dictated by client deliverables. You’re willing to jump in and help others no matter the task or level.
Ethics and Integrity: You approach all work ethically and honestly, setting an example for your colleagues. You do the right thing, even when it’s hard taking responsibility and being accountable for actions and apply these standards to those around you.